Privacy Policy

1. Introduction

Opulent Dental & Aesthetics PLLC (“we,” “our,” “us,” or the “Company”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a form, request information, communicate with us, schedule a consultation, or otherwise interact with our dental and aesthetic services.

By using our website or providing your information, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

We may collect information that you voluntarily provide to us, including:

First Name and Last Name

Email address

Mobile phone number

Physical/Mailing address

Website form submissions

Appointment/consultation scheduling preferences

Dental and aesthetic service needs or inquiries

Communications sent via phone, email, or SMS

3. How We Use Your Information

We may use the information we collect to:

Respond to patient inquiries and requests

Schedule and manage consultations, appointments, or follow-up visits

Provide requested dental, cosmetic, and aesthetic services

Process payments and transactions

Send automated appointment reminders, confirmations, and service-related notices

Communicate regarding treatment updates, inquiries, or customer support

Send promotional or marketing communications when you have provided explicit consent

Improve our website, patient experience, and clinic operations

Comply with applicable legal, medical, and regulatory requirements

4. SMS Communications

If you provide your mobile phone number and separately opt-in to receive SMS messages (via website forms, booking widgets, or paper forms), you consent to receive text messages from Opulent Dental & Aesthetics PLLC.

Depending on the type of consent provided, SMS messages may include:

Appointment confirmations and time reminders

Consultation and treatment follow-up communications

Customer support and patient service updates

Promotional offers, announcements, and marketing messages (where explicit marketing consent was given)

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any text message.

Providing SMS consent is not a condition of purchasing any goods or receiving dental services.

5. SMS Consent and Mobile Information Privacy

SMS consent is collected through website forms and approved opt-in methods where users actively provide consent prior to receiving SMS messages.

Mobile phone numbers, SMS opt-in data, and SMS consent information will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. Such information may be shared with technology and service providers solely as necessary to support our internal business operations (e.g., automated texting platforms, CRM systems, and appointment schedulers).

We strictly do not sell or rent mobile phone numbers or SMS consent data under any circumstances.

6. Information Sharing

We do not sell your personal information. We may share information with trusted third-party service providers that help us operate our business, including:

Website hosting and maintenance platforms

CRM and practice management software providers

SMS and email messaging system providers

Payment processors and billing partners

These providers are authorized to use your information only as reasonably necessary to deliver services on our behalf. We may also disclose information when required by law, subpoena, or legal process to protect our business, patients, or property rights.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, loss, alteration, or disclosure. However, no electronic transmission over the Internet or digital storage method is 100% secure, and we cannot guarantee absolute data security.

8. Data Retention

We retain personal and medical contact information for as long as reasonably necessary to provide services, maintain patient and transaction records, comply with medical record-keeping laws, resolve disputes, and support legitimate business operations.

9. Your Rights and Choices

Depending on applicable state and federal laws, you may have the right to:

Request access to your personal information

Request correction of inaccurate information

Request deletion of your information where permitted by law

Withdraw consent for certain communications

Opt out of marketing communications

Opt out of SMS communications at any time by replying STOP

To exercise applicable rights or ask questions about your information, contact us using the information below.

10. Cookies and Tracking Technologies

Our website may use cookies, web beacons, and analytics tools to enhance website navigation, analyze site traffic, measure campaign performance, and improve user experience. You can adjust your web browser settings to decline or clear cookies at any time.

11. Third-Party Websites

Our website or text communications may contain links to third-party services (such as online scheduling software or payment gateways). We are not responsible for the privacy practices, policies, or content of external third-party sites.

12. Children's Privacy

Our website is not intended for unsupervised use by children under the age of 13. We do not knowingly collect personal information directly from children under 13 without verifiable parental or guardian consent.

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, or legal requirements. Updates will be posted directly on this webpage with a revised Effective Date.

14. Contact Information

For questions regarding this Privacy Policy or your personal information, please reach out to us:

Legal Business Name: Opulent Dental & Aesthetics PLLC

Address: 24948 Resort Pkwy San Antonio, TX 78261

Contact Us

Mail us at: [email protected]

Call us at: (830) 445-7305

Address : 24948 Resort Pkwy

San Antonio, TX 78261